Quote of the Day: a non-existing model
Feb. 19th, 2018 08:03 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
“after over 200 years of formal economic thought and 40-plus years of academic work focused on service, the concepts and models for understanding and dealing with service exchange do not exist.”
Robert F. Lusch. “Service-Dominant Logic: Premises, Perspectives, Possibilities.”