The invention of corporate responsibility

[timelets]

“But until 1982 companies did not recall products; their practice had been to deny responsibility. Junior employees in Johnson & Johnson had the confidence to take this initiative, which committed the company to a liability of around $100 million, because they had understood from that Credo that their priority was to the users of Tylenol.”

-- Paul Collier. “The Future of Capitalism.”

related https://en.wikipedia.org/wiki/Chicago_Tylenol_murders